دعوة لتقديم العروض: وكالات السفر لحجز تذاكر الطيران والخدمات الأخرى
Call for proposals: Travel Agents for Air Tickets and Other Services

Call for proposals

Travel Agents for Air Tickets and Other Services

Sana’a Center for Strategic Studies is calling qualified local travel agents to submit their proposals for providing a range of different services which includes flight bookings, hotel bookings, car rental, visa issuance, and other services.

The selected agent is expected to travel service arrangements for different individuals inside/outside Yemen. The travel agent shall have the ability to provide high quality travel services, including issuance of air tickets, airport pick-up/drop-off, hotel bookings, hotel bookings, vehicle bookings, travel issuance and any other service arrangements as required.

The Sana’a Center recognizes the importance of confidentiality of the data provided in the proposal information and the travel itineraries and reservations of its travelers. Accordingly, the selected agent must keep confidential all dealings with the Sana’a Center.

Scope of Services

The chosen travel agent will be expected to provide timely, accurate, and professional services with a dedicated team available from 8:00 AM to 6:00 PM on regular working days. Additionally, the agent must ensure that a team is available during off-hours, weekends, and public holidays to handle urgent travel requirements. At least one team member must always be reachable via WhatsApp.

Services Include:

• Flight and hotel booking
• Travel insurance
• Car rental services, including airport pick-up/drop-off arrangements
• Visa and other travel arrangements for travel to various destinations

For more information, please refer to the annex provided here

Requirements

Travel agents must meet the following requirements:

• Must be legally registered with the relevant authorities.
• Proven experience in providing travel services for organizations of a similar scope, with at least three references, and experience in managing group travel (30 people or more).
• Demonstrated financial capacity to handle both internal and external reservations, supported by financial statements for the last two years.
• Ability to provide a dedicated, professional team for ongoing services to the Sana’a Center.
• Team must have a minimum of three years of experience in ticketing and be proficient in English and email communication.
• Availability of team members via WhatsApp at all times.
• Ability to offer services during business hours, weekends, and public holidays.
• Must be able to respond to emergency travel needs during nighttime.
• Ability to research and propose alternative travel options, providing at least two pricing and routing options to secure the most cost-effective and efficient travel solutions.
• Ensure you have a bank account to facilitate the payment via bank transfer.

Application Process

Interested travel agents are invited to request the pre-qualification documents by sending an email to [email protected].

For any questions you can contact us by sending an email to [email protected].

Application deadline: April 15, 2025, at 6:00 PM Yemen time.

Please note that any proposals received after the deadline will not be considered.

We look forward to receiving your proposals and working together to meet our travel needs with efficiency and professionalism.

About the Sana’a Center

Founded in 2014, the Sana’a Center is one of the few independent research centers that has continued to operate in Yemen throughout the ongoing armed conflict. While the Center maintains cordial relations with all key stakeholders, it has remained fiercely unaligned with any of the belligerent parties. The Sana’a Center has thus maintained a unique position and ability to work throughout Yemen and beyond.

The Sana’a Center maintains a strong network across Yemen with access to key political, military and security figures, tribal leaders, the financial sector, economists, journalists, humanitarian actors, civil society, and other important stakeholders. The Center has also established a broad network and presence within the international community — connecting it to international organizations, diplomatic circles, regional and international policy makers, research centers, and global forums.

The Sana’a Center’s reports and researchers are widely quoted in local, regional, and international media outlets, while the analysis of the Center’s experts is regularly sought out by local and international stakeholders.